Privacy Policy

1. General Information

This policy applies to the website available at: https://kantor.exchange/
The website operator and the Data Controller is Lemoon sp. z o.o., ul. Targowa 46 / 65, 03-733 Warsaw, KRS: 0000881668, NIP: 5252850373, REGON: 388113284.
Contact email address of the operator: mail@kantor.exchange
The Operator is the Controller of your personal data in relation to data voluntarily provided through the Website.

The Website processes personal data for the following purposes:

• Handling inquiries via the contact form
• Preparing, packaging, and shipping goods
• Providing ordered services
• Presenting offers or information

The Website collects user information and behavior in the following ways:

• Through voluntarily entered data in forms, which are stored in the Operator’s systems
• By saving cookie files on the user’s end device

2. Selected Data Protection Methods Used by the Operator

• Login areas and personal data input areas are protected at the transmission layer (SSL certificate).
• Personal data stored in the database is encrypted in such a way that only the Operator has access via a dedicated key.
• Administrative passwords are regularly changed.
• Regular backups are performed.
• All software used for personal data processing is regularly updated.

3. Hosting

The hosting provider maintains server-level logs for technical reliability. Logs may include:

• Requested resource identifiers (URL addresses)
• Time of request arrival
• Time of response
• Client station name (HTTP identification)
• Error information related to HTTP transactions
• Referrer URL (if redirected from another page)
• Browser and IP address information
• Diagnostic information for service ordering processes via forms
• Information related to email communication with the Operator

4. Your Rights and Additional Data Use Information

In some cases, the Administrator may transfer your personal data to other recipients if necessary for contract fulfillment or legal obligations. These include:

• Hosting providers
• Couriers
• Postal operators
• Legal offices and debt collectors
• Banks
• Payment operators
• Comment system providers
• Online chat solution providers
• Authorized employees and collaborators
• Marketing service providers

Your data is processed no longer than necessary, as per legal requirements. Marketing data will not be processed for more than 3 years.

You have the right to:

• Access your personal data
• Correct your data
• Request deletion or processing restrictions
• Transfer your data

You also have the right to object to processing for legally justified interests of the Administrator, including profiling, unless overriding legal grounds exist.

You may lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary but necessary to use the Website.
Automated decision-making, including profiling, may be used for service provision and direct marketing.
Data is not transferred outside the EU.

5. Information in Forms

The Website collects information provided voluntarily by users, including personal data.
Connection parameters (time, IP address) may be recorded.
In some cases, the system may link form data with the user’s email address.
Data from forms is processed according to the purpose of the form, such as service requests or commercial contact.

6. Administrator Logs

User behavior information may be logged and used for Website administration.

7. Key Marketing Techniques

• The Operator uses Google Analytics (Google Inc., USA) for traffic analysis. Only anonymized data is used.
• Remarketing techniques are used to tailor advertising based on behavior. No personal data is transferred to advertising providers.
• Facebook Pixel is used. Facebook (Facebook Inc., USA) can detect that a logged-in user visited the Website. No personal data is shared.
• Heat mapping and session recording tools may be used. All data is anonymized.
• Automated actions may be triggered, e.g., email after visiting a specific subpage (with user consent).
• Profiling may be used according to data protection laws.

8. Cookie Information

The Website uses cookies. Cookies are data files (especially text files) stored on the user’s device for Website use. Cookies usually include:

• Website name
• Storage time
• Unique identifier

Cookies are used for:

• Maintaining the user’s session (after login), so login credentials don’t need to be re-entered on each page
• Achieving the goals defined in “Key Marketing Techniques”

The Website uses session cookies (temporary, deleted upon logout or browser close) and persistent cookies (stored for a defined period or until deletion by the user).

By default, web browsers allow cookies. Users can change these settings, delete, or block cookies. Help resources in each browser explain how to do this.

Restricting cookies may impact Website functionality.

Cookies may also be used by third parties cooperating with the Operator, e.g., Google (USA), Facebook (USA), Twitter (USA).

9. Cookie Management – How to Express or Withdraw Consent

If you do not want to receive cookies, you can change your browser settings. Disabling cookies essential for authentication, security, or preferences may hinder or prevent Website use.

To manage cookie settings, select your browser and follow the instructions:

• Edge
• Internet Explorer
• Chrome
• Safari
• Firefox
• Opera

Mobile devices:

• Android
• Safari (iOS)
• Windows Phone